About Caroline Jackman

Caroline and Shelley are a dynamic team and have worked together for more than 10 years. Leveraging each other’s strengths they bring The PACT® and JESS to life. Designing and facilitating leadership, trust-building and well-being with passion and energy, is what they do best.

More about Caroline

Caroline is passionate about lifelong learning and empowering people to thrive in their professional and personal lives. As a Positive Psychology Practitioner, she specialises in stress reduction interventions, character strengths, and resilience-building, helping individuals and organisations create environments where people can perform at their best and flourish sustainably.

With a rich and varied background across sectors, Caroline understands the transformative impact of fostering workplaces that prioritise wellbeing, trust, and psychological safety. She believes that strengths-based approaches are among the most effective and enduring ways to enhance engagement, performance, and organisational culture.

For over a decade, Caroline served as Wellbeing Manager for the professional services division of a leading mental health charity, working with both public and private sector organisations to develop and implement evidence-based wellbeing strategies. Her experience includes collaborating with some of Europe’s largest employers to design tailored training programmes, embed wellbeing principles into leadership practice, and measure the impact of wellbeing initiatives.

Caroline is a graduate of University College Dublin and the University of East London, holding Masters degrees in Positive & Coaching Psychology and European Studies. She is also an accredited Senior Practitioner with the European Mentoring & Coaching Council (EMCC).

Known for her calm, reflective approach and practical insight, Caroline is passionate about the role leaders play in shaping positive, resilient, and mentally healthy workplaces—where people can bring their whole selves to work and thrive together.